shipping

Packages are generally dispatched within 2 days. They are shipped via Swiss Post.

Shipping fees include preparation and packing fees as well as postage costs.

Please note that the delivery in barracks is not charged and thus exempts you from the transport costs except for orders over 5kg.

The dimensions of the boxes are appropriate and your articles are correctly protected.

returns

If you encounter a problem with your order after receiving it (size problems, wrong products received, damaged products, etc.) Please return your order by mail within a maximum of one week after receiving your order. Please also send us an email so that we can better understand your product return and manage it accordingly.

In your return package, you must enclose your products as well as the delivery slip with the order number you received upon receipt of your order.

Returns must be sent to the following address :

:Fondation Olbis SA, Chemin du Rionzi 61-62, 1052 Le Mont sur Lausanne