If you encounter a problem with your order after receiving it (size problems, wrong products received, damaged products, etc.) Please return your order by mail within a maximum of one week after receiving your order. Please also send us an email so that we can better understand your product return and manage it accordingly.
In your return package, you must enclose your products as well as the delivery slip with the order number you received upon receipt of your order.
Returns must be sent to the following address :
:Fondation Olbis SA, Chemin du Rionzi 61-62, 1052 Le Mont sur Lausanne