orders

Which delivery methods do you propose ?

Orders are sent via Swiss Poste.

Which payment methods do you propose ?

Accepted payments methods are : Invoice (payable within 30 days), Credit Card, Paypal, Postfinance, Postfinance e-finance, Twint.

When I will receive my order ?

Available products are sent within two working days.

warantly

What can I do if an order contains defect product or if I don't like my order ?

If you encounter a problem with your order (size problems, wrong products received, damaged products, etc.) Please return your order by mail within a maximum of one week after receiving your order. The return procedure is as follows:

  • Send us an email so that we can better understand your return and manage it accordingly
  • Enclose your products and the delivery note with the order number you received when you received your order in a package
  • Returns must be sent to the following address: 

Fondation Olbis SA
Chemin du Rionzi 61-62
1052 Le Mont sur Lausanne

How can I wash the textiles ?

Textiles can be machine washed at 40°C