Terms and conditions

Orders

Which delivery methods do you propose?

Orders are sent via Swiss PostPack.

Which payment methods do you propose?

Accepted payments methods are: Invoice (payable within 30 days), Credit card, Paypal, Postfinance, Twint.

Swissbilling conditions (invoice)

SWISSBILLING SA is a service provider, that allows you to receive your order with an invoice in a simple and secure way. The Invoice will be sent from SWISSBILLING separately from your order, per email or regular mail, depending on your choice. SWISSBILLING services are based on a fix fee and your maximum order for the first purchase is CHF 350.00. The invoice is payable within 30 days. For security matters, shipping address and billing address must be identical. SWISSBILLING keeps the right to have a credit check control done through it’s partner CRIF AG in Zurich (Tel.: 0848 333 222,www.crif.ch).

View Swissbilling terms and conditions

 

When will I receive my order?

Available products are sent within two working days.

Warantly

What can I do if an order contains defect product or if I don’t like my order?

Just send us the product to the following address with the delivery sheet and we will refund you:

Brotherfields Sàrl
Roggenstrasse 5
CH 4665 Offtringen

How can I wash textiles?

textiles can be machine washed at 40°C